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Technology - Leveraging the Best
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UnaVia™
is based on a solid foundation of
select products from industry leading suppliers. The specific products
chosen for inclusion into UnaVia™ represent the optimal combination for
cost effective functionality.
- Dell business class servers, desktops, and portables
- Hewlett Packard high speed, high quality
network printers
- Microsoft Windows business class operating systems
- Microsoft Office productivity software
- Microsoft Exchange and Outlook for messaging, scheduling,
calendaring, and work flow management
- Customer required software can be easily incorporated
and managed within the UnaVia™ model
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UnaVia™
utilizes innovative technologies for ongoing
care and support of users and workstations. The entire support
system is based upon the concept of “functional
restoration.”
Instead of users incurring extensive downtime waiting for support personnel
to arrive, diagnose and troubleshoot a problem, new technologies are
utilized to restore a machine to function in a matter of minutes.
- Technology based solution that incorporates
automatic problem prevention and resolution into every process
- Innovative, proprietary software tools enable
complete remote support
- Desktops and portables can be evaluated, repaired, upgraded,
or completely re-imaged remotely
- With the exception of hardware failures, virtually
any support process can be performed remotely
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