|
|
|
Technology
- Leveraging the Best
|
|
|
UnaVia™
is based on a solid foundation
of select products from industry leading suppliers. The specific
products chosen for inclusion into UnaVia™ represent the optimal
combination for cost effective functionality.
Dell
business class servers, desktops, and
portables
Hewlett Packard high speed, high quality
network printers Microsoft
Windows business class operating
systems
Microsoft Office productivity software Microsoft
Exchange and Outlook for messaging,
scheduling, calendaring, and work flow
management
Customer required software can be easily
incorporated and managed within the UnaVia™ model
|
|
|
|
UnaVia™
utilizes innovative technologies for ongoing
care and support of users and workstations. The entire
support system is based upon the concept of “functional restoration.”
Instead of users incurring extensive downtime waiting for support
personnel to arrive, diagnose and troubleshoot a problem, new
technologies are utilized to restore a machine to function in
a matter of minutes.
Technology
based solution that incorporates automatic problem prevention
and resolution into every process
Innovative, proprietary software tools enable complete remote
support
Desktops and portables can be evaluated, repaired, upgraded,
or completely re-imaged remotely
With the exception of hardware failures, virtually any support
process can be performed remotely
|
|
